Contact

E: DawnBodyTech@gmail.com

Policy

Precautions
Health and safety of both client and therapist is the number one priority, especially during this global pandemic. Due to the outbreak of COVID-19, the laws and regulations regarding contact are constantly being updated. Therapist will always come supplied with a face mask to wear upon client’s request, and clients are welcome to wear face masks as well. If clients are at-risk due to medical reasons, they’re encouraged to request (prior to appointment) that the therapist also wear gloves during their session. Based on client comfort and logistics, the session may also be performed outside, for optimal air circulation. All equipment and linens are sanitized between sessions.

Age Restrictions
Pediatric massage therapy is a wonderful experience with important requirements to support the safety and security of the child. All massage clients must be at least 18 years of age -OR- accompanied by a parent or legal guardian at least 25 years of age at all times.

Packages
Packages may be time sensitive, designed to be used within a certain time frame. Be sure to check out redemption details in each package. Sessions purchased as a part of a package may be gifted to another person. Some restrictions (mainly location-specific) may apply.

Gift Certificates
Gift certificates are non-refundable and must be presented at the time service is rendered. Hang on to your “golden ticket,” as lost, misplaced or stolen certificates are not refundable, replaceable nor valid.

Cancellations
Your understanding and cooperation with regard to cancellation is greatly appreciated. If you’ve scheduled an appointment and find that you must cancel or reschedule, please do so at least 4 hours prior to your scheduled time. If appointments are not cancelled within the designated time, your account will be charged in full. Client/ therapist may arrive up to 15 minutes early for setup and pre-assessment. Please plan accordingly.

Right to Refuse
The therapist retains the right to refuse service to any client who behaves in an aggressive or abusive way including any and all forms of sexual harassment. Clients who choose not to abide by this code of conduct will not be refunded for the session and will lose all rebooking privileges.

Bodywork Liability Waiver
Please note: Not all modalities are recommended for people in the acute stage of a physical injury. Please check with myself and/or your physician prior to booking to best assess your healing needs. By booking with New Dawn Therapies, you agree to the following statements:

I’ll immediately inform my therapist if I experience pain or discomfort during the session, so pressure can be adjusted to my comfort level.

I affirm that I have notified my therapist of all my known allergies, injuries, and medical conditions.

I agree to inform the therapist of any changes in my health and medical condition prior to receiving care.

I understand that massage is entirely therapeutic and non-sexual in nature.

I acknowledge that New Dawn Therapies has put in place preventative measures to reduce the spread of the Coronavirus/COVID-19.

I further acknowledge that New Dawn Therapies can not guarantee that I will not become infected with the Coronavirus/Covid-19.

I hereby wave and release my therapist from any and all liability, past, present, and future relating to massage therapy and body work.